California EBT Support and Assistance

Retailer Helpline
Call for authorization of EBT offline (manual) vouchers, for assistance with state-provided EBT POS equipment, and for answers to questions about participation in the California EBT Program, EBT settlement, and other general EBT merchant questions.
(NOTE: If you use commercial POS equipment, contact your equipment provider or third-party processor for assistance with equipment, transaction processing, and settlement.)

(866) 328-4212

24 hours/day
7 days/week (24/7)

Cardholder Customer Service

(877) 328-9677

Available 24/7

California EBT Client Website

Available 24/7