EBT PROJECT
Right Column
J.P. Morgan EFS Retailer Support Numbers
|
Manual Voucher Authorization Call for advance authorization if POS equipment is not available. |
1-866-328-4212 | 24 hours / 7 days |
|
Retailer General Information Call with questions about participation in the California EBT program, settlement questions, and other general questions. |
1-800-350-8533 |
8 a.m. - 5 p.m. Monday - Friday |
|
Retailer Help Desk Call for assistance with state provided EBT equipment. (NOTE: If you use commercial POS equipment, contact your equipment provider or Third Party Processor with questions about equipment, transaction processing, and settlement.) |
1-866-312-5971 | 24 hours / 7 days |
| Cardholder Customer Service | 1-877-328-9677 | 24 hours / 7 days |