Commercial Information

URGENT NOTICE: BEWARE OF SCAMMERS

  • Retailers and other businesses
  • Financial Institutions
  • Third-party Processors
  • California EBT Support and Assistance
  • Farmers' Market Program
  • Group Homes
  • Restaurant Meals Program
  • Poster for EBT Farmers' Markets
  • Commercial Frequently Asked Questions
  • Xerox State & Local Solutions, Inc. is the company selected by the State of California to operate the EBT system, equip and train authorized Supplemental Nutrition Assistance Program (SNAP) [1] retailers for participation, and to act as the Issuer for ATM transactions. 

    Notice: There are certain types of stores that are restricted from processing EBT cash transactions. The following business types cannot participate in the processing of California EBT cash transactions: adult entertainment locations (e.g., adult stores, adult videos, adult toys, adult movie theaters), gambling locations (casinos, bingo parlors, poker rooms, card rooms, gambling race tracks), spa/massage parlors, cannabis retailers, smoke retailers (tobacco, cigar, cigarette, pipe), tattoo piercing, bail bonds, and cruise ships. If you have any questions, please call the Retailer Helpline at 866-328-4212. 

    The bank identification number (BIN) for California EBT is 507719. The Primary Account Number (PAN) length is 16 digits.

    EBT cards can be accepted at ATMs, much like any debit card. Xerox pays the STAR on-premise interchange fee for each cash withdrawal transaction. Xerox also pays standard interchange for denied transactions and balance inquiry transactions. ATM owners are permitted to charge surcharges on EBT transactions at ATMs; however, the State of California encourages financial institutions to consider waiving this fee for EBT cardholders as a service to low income members of the community. There are certain types of stores that are restricted from processing EBT cash transactions. The following business types cannot participate in the processing of California EBT cash transactions: adult entertainment locations (e.g., adult stores, adult videos, adult toys, adult movie theaters), gambling locations (casinos, bingo parlors, poker rooms, card rooms, gambling race tracks), spa/massage parlors, cannabis retailers, smoke retailers (tobacco, cigar, cigarette, pipe), tattoo piercing, bail bonds, and cruise ships. If you have any questions, please call the Retailer Helpline at 866-328-4212.

    Quest® Operating Rules 
    The California EBT system operates according to the Quest® Operating Rules. These rules form the foundation for the nationwide deployment of EBT. Adopted by the national EBS Council in April 1996, these rules provide the basis for a public/private partnership that is committed to developing and maintaining uniform and effective EBT operating rules and standards nationwide. All participating retailers, third-party processors, and financial institutions must comply with these rules. 

    California EBT Cards

    California EBT cards issued beginning in November 2011 looks like this. 
    CArd advantage

    California EBT cards issued from September 2009 until November 2011 looks like this. 


    Calfornia EBT cards issued prior to September 21, 2009 have raised white lettering and look like this. 


    All of these types of California EBT cards may be accepted at EBT retailers and ATMs.